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Terms of Service

Last updated: 15 May 2026

§ 1. General provisions

  1. These Terms of Service set out the rules for the provision of electronic services by the Service Provider to Users through the website zbierajmadrze.pl and the application at app.zbierajmadrze.pl (together the „Service").
  2. These Terms constitute the regulations within the meaning of Article 8 of the Polish Act of 18 July 2002 on the Provision of Electronic Services.
  3. The Service Provider is:
    ARI.CODE Arkadiusz Rosłoniec
    sole proprietorship,
    address: Gostomia 17, 26-420 Nowe Miasto nad Pilicą, Poland,
    Tax ID (NIP): 7972027390,
    email: kontakt@zbierajmadrze.pl.
  4. Starting to use the Service constitutes acceptance of these Terms. The Terms are made available free of charge in a form that allows them to be downloaded, reproduced and recorded.

§ 2. Definitions

  • Application - the web and mobile (PWA) software „Harvest Wisely" available at app.zbierajmadrze.pl.
  • Account - the User's individual account in the Application, created after completion of the registration and activation flow.
  • Demo Account - a free Account activated for a temporary trial access period.
  • Paid Account - a paid Account with one-year access to the Application, activated upon successful payment.
  • Payment Operator - Stripe Payments Europe Ltd, established in Ireland, providing payment-intermediation services (collecting and settling payments on behalf of the Service Provider).
  • Pricing - the prices currently in force, published in the Service in the „Pricing" section and shown to the User during the purchase flow.
  • Consumer - a natural person entering into a legal transaction with the Service Provider unrelated directly to their business or professional activity (Art. 22¹ of the Polish Civil Code).
  • Business User (Entrepreneur) - a natural person, legal entity or organizational unit conducting business or professional activity in its own name; in particular farmers, including flat-rate farmers.
  • User - a Consumer or Business User using the Service.
  • Terms - these Terms of Service.
  • Privacy Policy - the document describing the processing of personal data, available at /en/privacy-policy.

§ 3. Scope of services

  1. The Service Provider provides the following electronic services:
    • the information page (landing page) including a contact form and registration forms for the Demo Account and the Paid Account;
    • the Application for harvest and seasonal-work records, including in particular harvest tracking, worker identification, work settlement, reporting and selected mobile/offline features;
    • Demo Account for 14 days on the terms set out in § 5;
    • Paid Account (one-year paid access) on the terms set out in § 5a–§ 5d;
    • handling enquiries sent through the contact form.
  2. The current price of the Paid Account is published in the Pricing section in the Service and shown to the User during the purchase flow before payment is made. A VAT invoice is issued at the User's request indicated in the registration form.

§ 4. Conditions of use

  1. Use of the Service requires:
    • a device with internet access;
    • a current browser (Chrome, Firefox, Safari, Edge - no older than 24 months);
    • for the mobile application - Android 10+ or iOS 14+ supporting Progressive Web Apps (PWA);
    • a working email address for verification and system messages.
  2. The User is obliged to use the Service in accordance with the law, good practice and these Terms, in particular:
    • not to provide content of an unlawful nature;
    • not to take actions disrupting the functioning of the Service (automated scanning, load testing, rate-limit circumvention);
    • to secure access credentials and promptly notify the Service Provider of any suspected unauthorized access;
    • to provide accurate data in the registration form and update them when they change.
  3. Use of electronic services involves standard internet risks such as phishing, malware, session hijacking, unauthorized access to a device or data loss on the User's side. The User should use up-to-date software, protect their device and not share credentials with unauthorized persons.
  4. The Service may use technical mechanisms necessary to provide the service, including authentication, session handling, settings storage and offline features. Details are described in the Privacy Policy.
  5. Where the Application is used for recording the work and settlements of employees, the User shall comply with labour-law obligations and with GDPR information duties toward persons whose data are entered into the Application. The User acts as the data controller for such data; the Service Provider acts as a processor under the Data Processing Agreement, which forms an annex to these Terms.

§ 5. Contract formation and Demo Account

  1. Submitting the registration form starts the Demo Account application process.
  2. After confirming the email address, the User can review their data and activate the account. The agreement for the Demo Account is concluded when the User activates the Account.
  3. If the verification link is not used within 24 hours, the request expires and the Account is not activated.
  4. The Demo Account is provided free of charge for 14 days from activation.
  5. After the Demo period, access to the Application may be limited or blocked. Further data-retention rules are described in the Privacy Policy.
  6. The User may request deletion of the Account at any time by sending an email to kontakt@zbierajmadrze.pl.
  7. The Service Provider may refuse activation of an Account or may delete an Account in the event of material breach of the Terms, provision of false data, or abuse of the registration process.

§ 5a. Paid Account (one-year paid access)

  1. The User obtains a Paid Account by completing the purchase form, accepting the Terms together with the Data Processing Agreement where the User entrusts third-party personal data, accepting the Privacy Policy and making payment via the Payment Operator.
  2. The agreement for the Paid Account is concluded at the moment a successful payment confirmed by the Payment Operator is recorded.
  3. Promptly after a successful payment the Service Provider sends a login and a temporary password to the email address provided, enabling access to the Application.
  4. The Paid Account access period is 12 months counted from the moment of successful payment.
  5. The Paid Account does not auto-renew. The Service Provider will notify the User by email of the upcoming end of the access period 7 days before it expires.
  6. Renewal of the Paid Account takes place from within the Application by making a new payment. If renewal occurs before the current period ends, the next 12-month period starts on the day the current period ends (unused time is not lost). If renewal occurs after expiry, the next period starts on the day of the successful payment.
  7. Upon expiry of the Paid Account without renewal, access to the Application is blocked. User data is retained on the terms set out in the Privacy Policy and may be restored upon renewal.
  8. The price of the Paid Account is stated in Polish złoty (PLN) as a gross amount, including applicable VAT. The Pricing may additionally show the net amount and VAT rate for information.

§ 5b. Payments

  1. Payments for the Paid Account are accepted exclusively via the Payment Operator (Stripe Payments Europe Ltd).
  2. Accepted payment methods include in particular: payment cards (Visa, Mastercard), BLIK, Przelewy24, Apple Pay and Google Pay. The availability of specific methods may change over time, in line with the Payment Operator's technical capabilities.
  3. The settlement currency is PLN.
  4. A successful payment means a payment confirmed by the Payment Operator. The successful-payment notification is delivered automatically to the Service Provider.
  5. Complaints regarding payments shall be addressed by the User to the Service Provider in accordance with § 6. Where necessary, the Service Provider will cooperate with the Payment Operator in handling the complaint.
  6. Refunds - in cases of an upheld complaint or an effective exercise of the right of withdrawal where applicable (§ 5d) - are made to the same payment instrument used for the purchase, within 14 days from the decision to refund.

§ 5c. VAT invoice

  1. A VAT invoice is issued at the User's request indicated in the purchase form by ticking the relevant option and providing a tax identification number (NIP) and company data (name, address).
  2. The invoice is issued after the payment is settled and is delivered electronically (PDF or via the Polish National e-Invoice System - KSeF, to the extent and in the manner consistent with applicable regulations).
  3. Failure to tick the option in the purchase form means the User waives the VAT invoice and accepts solely the payment confirmation issued by the Payment Operator as proof of purchase.
  4. A subsequent request for a VAT invoice may be honoured in accordance with applicable tax regulations after contacting kontakt@zbierajmadrze.pl.

§ 5d. Right of withdrawal (Consumer)

  1. A Consumer who has concluded a distance contract for the Paid Account is, as a rule, entitled to withdraw from the contract without giving reasons within 14 days of its conclusion under Article 27 of the Polish Consumer Rights Act of 30 May 2014.
  2. To exercise the right of withdrawal, the Consumer should send a statement by email to kontakt@zbierajmadrze.pl or in writing to the Service Provider's registered address. The model statement below may be used but is not mandatory.
  3. The Consumer may request the start of performance of the Paid Account service before the end of the 14-day withdrawal period by ticking a separate checkbox in the purchase form.
  4. If the Consumer requests the start of performance before the end of the withdrawal period and then effectively withdraws from the agreement, the Consumer must pay for the services provided until withdrawal. The amount due to the Service Provider is calculated proportionally to the period of use of the Paid Account until the date on which the withdrawal statement is received.
  5. By making a separate request to start performance before the end of the withdrawal period, the Consumer:
    • gives express prior consent to the start of the performance of the service (activation of access to the Application) immediately after the successful payment, before the expiry of the 14-day withdrawal period;
    • acknowledges that if they withdraw after performance has started, they will be required to pay a proportional amount for the services provided until withdrawal.
  6. An effective withdrawal results in a refund of the price paid in accordance with § 5b(6), less the proportional amount if the Consumer requested the start of performance before the end of the withdrawal period.
  7. The right of withdrawal does not apply to a User who is not a Consumer, subject to rights granted by mandatory provisions of law to natural persons running a business where the agreement is of a non-professional nature for them.
  8. Model withdrawal statement (helper template):
    „I hereby give notice that I withdraw from the agreement for the Paid Account in the Zbieraj Mądrze application.
    Date the agreement was concluded: …
    Consumer's name: …
    Email address linked to the order: …
    Date: …
    Signature (if sent on paper): …"

§ 6. Complaints

  1. Complaints regarding electronic services may be submitted:
    • by email to: kontakt@zbierajmadrze.pl,
    • in writing to the Service Provider's address: Gostomia 17, 26-420 Nowe Miasto nad Pilicą, Poland.
  2. A complaint should include: the User's name or company, the email address associated with the Account, a description of the issue and the expected resolution.
  3. The Service Provider undertakes to respond to the complaint within 14 days of receipt (this is more favourable to the Consumer than the statutory 30-day period under Art. 7a of the Polish Consumer Rights Act of 30 May 2014). The response will be sent to the email address from which the complaint was sent or to the address indicated in the complaint.
  4. Lack of response from the Service Provider within the period indicated in paragraph 3 is deemed acceptance of the Consumer's complaint.

§ 7. Liability

  1. The Service Provider will make reasonable efforts to keep the Application continuously available but does not guarantee uninterrupted availability. Technical breaks for maintenance, updates, security work or fault recovery are possible.
  2. The Service Provider applies measures intended to protect data and maintain service continuity; however, Users are advised to export business-critical data on a regular basis.
  3. The Service Provider's liability toward a User who is not a Consumer is limited to actual damage (damnum emergens) and, per single event, may not exceed the fees paid by that User during the 12 months preceding the event; for Users using only the Demo Account, liability is capped at PLN 500. Lost profits (lucrum cessans) are excluded.
  4. The limitations of liability in paragraph 3 do not apply to Consumers and do not cover intentional damage, damage caused by gross negligence, or personal injury - in these cases the Service Provider is liable on general principles.

§ 8. Intellectual property and User data

  1. All rights to the Application and the Service, including copyright in the source code, graphical layout, logos and content prepared by the Service Provider, are vested in the Service Provider and protected by law.
  2. Data entered by the User into the Application (harvest data, employee data, settlements, etc.) remains the property of the User.
  3. The User grants the Service Provider a non-exclusive, royalty-free licence to store, copy, display and process such data to the extent necessary for providing the service. The licence ends upon permanent deletion of the data from the Service Provider's systems.

§ 9. Consumer provisions

  1. These Terms do not exclude or limit any Consumer rights granted under mandatory provisions of law.
  2. In the event of any conflict between these Terms and mandatory provisions of law, those provisions prevail.

§ 10. Personal data

  1. The Service Provider is the controller of Users' personal data.
  2. Detailed information on personal data processing, legal bases, retention periods and the rights of data subjects is available in the Privacy Policy.
  3. Where the User enters into the Application the personal data of their employees or other third parties, the Service Provider acts as a processor within the meaning of Article 28 GDPR. The processing terms are set out in the Data Processing Agreement, which forms an annex to these Terms.

§ 11. Termination

  1. The User may terminate the Account agreement (including the Demo Account) at any time by requesting Account deletion at kontakt@zbierajmadrze.pl.
  2. The Service Provider may terminate the agreement with a 14-day notice period at any time for important reasons, in particular:
    • cessation of the service;
    • material change of the service model.
  3. In case of a material breach of these Terms by the User (in particular providing unlawful content, abusing the Service, providing false data) the Service Provider may terminate the agreement with immediate effect after prior notice to the User with at least a 7-day cure period, unless such notice is futile given the nature of the breach.
  4. The Demo Account agreement ends automatically after 14 days from activation unless an agreement for the Paid Account is concluded.
  5. The Paid Account agreement ends automatically after 12 months from the successful payment unless the User renews in accordance with § 5a(6). No refund of fees is due on account of expiry without renewal.
  6. If the Service Provider terminates the Paid Account agreement for reasons attributable to the Service Provider (cessation of the service, material change of the service model), the User is entitled to a pro-rata refund of the fee for the unused part of the access period.

§ 12. Out-of-court dispute resolution (Consumer)

  1. A Consumer has the option of out-of-court dispute resolution, in particular:
    • applying to a permanent consumer arbitration court at the Provincial Inspector of Trade Inspection;
    • applying to the district (city) consumer ombudsman or a social organisation whose statutory tasks include consumer protection;
    • using the UOKiK register of ADR bodies: polubowne.uokik.gov.pl.
  2. The use of out-of-court procedures is voluntary and requires the consent of both parties. The Service Provider does not commit in advance to using out-of-court dispute resolution with Consumers.

§ 13. Amendments to the Terms

  1. The Service Provider reserves the right to amend these Terms for important reasons, in particular changes in law, changes to the scope of services or technical considerations.
  2. Users will be informed of amendments by email sent to the address associated with the Account and through publication of the new version in the Service, with at least 14 days' notice.
  3. A User who does not accept the new version of the Terms may terminate the agreement effective on the date the amendment enters into force. Continued use of the Service after that date constitutes acceptance.

§ 14. Final provisions

  1. Matters not regulated by these Terms are governed by Polish law, in particular the Civil Code, the Act on the Provision of Electronic Services, the Consumer Rights Act and GDPR.
  2. Disputes arising from these Terms shall be resolved by:
    • for a User who is not a Consumer - the common court with jurisdiction over the Service Provider's registered address;
    • for a Consumer - the common court competent under the Polish Code of Civil Procedure.
  3. These Terms enter into force on 15 May 2026.
  4. Where these Terms are made available in another language, the Polish version is binding; other language versions are provided for information purposes only.